History
Established in 1981 under the investment law 43/1974 and its
amendments .
Along the years EGBANK grew organically with a strong level
of stability and a healthy portfolio. We followed an expansion strategy of
collaboration in projects with successful market leaders in different sectors.
All of this reflected on adding value to the Egyptian market.
Driven by a vision to cultivate a vibrant and youth-centric
experience since 1981, we operate with four core values at our heart.
"Youth First" guides our every step, ensuring we prioritize the needs
and aspirations of the younger generation, fostering an environment that fuels
creativity and paves the way for a brighter future. Our "Passionate
Team" is dedicated to customer satisfaction, continuously innovating and
evolving to deliver exceptional experiences for our partners, investors, and
ourselves. Recognizing the dynamic nature of our industry, we embrace
"Futuristic Thinking," actively seeking strategic partnerships to
expand our reach and impact. Finally, an "Entrepreneurial Spirit"
permeates our culture, encouraging us to challenge the status quo and discover
innovative solutions that empower both our internal team and external
collaborators. This unique blend of focus, dedication, and forward-thinking
spirit allows us to create a truly dynamic and youth-centered experience.
Vision :
To offer a young and flexible experience that centers the
youth at the heart of our organization.
Mission :
Our philosophy and decisions are constantly inspired from four.
values :
Youth comes first
Sparking creativity and innovation, today’s young minds make
tomorrow brighter. We believe that youth is an infinite source of inspiration
that is why we make it our utmost priority to be constantly engaged, providing
them with relevant tools and solutions to reach their full potential.
Passionate Team
With a strong passion to delight our customers, we are
constantly growing in a manner that is relevant and engaging to move us
forward, to the benefit of our customers, investors and team.
Futuristic Thinking
In a disruptive market, where direct acquisition of clients
will become a conventional trend, capturing non-clients indirectly through
partners becomes more relevant and crucial.
Entrepreneurial Spirit
Constantly challenging the status quo, we explore new
grounds and next level solutions, that is why we are the strongest advocates of
the entrepreneurial spirit both internally and externally to foster and empower
a culture of creative thinking that is agile, flexible and result driven.
Board of directors
Our Board members provide guidance and leadership for the
institution to ensure that the right strategy and controls are in place and
that the institution is delivering value to shareholders, employees and the community.
The Board is composed of ten members, two executive and
eight non-executive members with a wide diverse knowledge and background
experience that gives EGBANK a balanced mix and competitive edge. The Board
primarily focuses on long-term financial returns and the best interest of all
stakeholders. Our Board plays a major role in setting the Bank’s strategy and
key policies, along with pursuing and maintaining its long-term success.
Through providing entrepreneurial leadership, sound strategies and risk
management, our Board contributes to realizing the welfare of all stakeholders.
Some of the current Board members families are considered as
the main founders of the bank. The main vision behind founding the bank was to
establish a private Egyptian bank to serve and support the developmental
projects in Egypt and the Arab countries. It was born by the main founders of
the Egyptian Gulf Bank; Salah Mahmoud, Jawad Bukhamseen, Fahd ElShbokshy, Abdel
Rahman ElSharbatly and Misr Insurance, within an era where the economic scene
was witnessing improvement and potential growth.
Careers
What is it like to work at EGBank
Enjoy one of the best work environments to boost your personal and banking experiences for a better career path and future. Whether you are a fresh graduate or a seasoned professional, we provide you with multiple and diverse learning opportunities to maximize your potential. We invest in you because we value learning.
1) Teller ( Greater Cairo )
Process all cash counter transaction accurately in
accordance with the set objectives and ensure reporting any over/short
discrepancies to the Head of Cash immediately
Investigates thoroughly any differences in balancing and
reconciliation of cash and any other security items by following the SLA of
checking and investigating as outlined by the Branch SOP
Cross sell EG-BANK products / services based on customer
potential and needs without affecting their primary work and service standards
and divert the interested customers to the relevant Relationship Officer
Check cautiously all transacted currencies & identities
while being attentive to any possible frauds, Risks and any counterfeits
Handles efficiently the custody items and keys as per the
custodian matrix set by the Consumer Banking Support team and ensure adhering
to the relevant policies and procedures.
Follows all relevant approved department’s policies, and
procedures and monitors adherence so that work is carried out in a controlled
manner.
Follow the day-to-day operations related to own jobs in the
Branch to ensure continuity of work
Maintain a punctual & consistent attendance,
professional appearance and adherence to all relevant health & safety
procedures.
Comply with all relevant CBE regulations, banking laws, AML
regulations and internal EG Bank policies and code of conduct to maintain EG
Bank’s sound legal position and mitigate any potential risks
Qualifications and Experience:
Bachelor’s degree in Commerce, Business Administration,
Accounting or its equivalence.
Teller: 0 to 2 years of experience in customer service or
any related field of work, banking experience is a plus
Skills:
Good command of English and Arabic languages (written and
spoken)
Good communication and Interpersonal skills
Good Computer Skills
Good Analytical and Problem solving techniques
Multitasker & able to work under pressure
Energetic & Client focused
2) Customer Relationship Officer (Greater Cairo)
Identify existing and potential customer needs and provide them
with the basic information on all Bank’s products & services.
Achieve assigned targets through promoting, selling and
cross selling the bank’s products and services to existing and prospective
customers to achieve the preset sales budget.
Handle all the customers ’regardless of their segment
requests/inquiries related to their accounts, products and services in a
professional manner and ensure resolving them efficiently within the set TAT
Carries and handles efficiently custody items, keys as per
custodian matrix and relevant policies and procedures.
Ensures that all customers’ profiles are updated through
applying the KYC principle (Know Your Customers)
Analyze portfolio performance statistics to better
understand customer behavior and plan for future activities in addition to
providing insights and recommendations for the Retail Products Team
Review daily inflows / outflows of the assigned portfolio to
retain clients and avoid losing funds.
Introduce and promote alternative service channels to
customers through explaining the relevant features of the online service and
encourage them to use it to improve
their journey perception about other banking services .
Follow all relevant approved
policies, and procedures and monitors adherence so that work is carried
out in a controlled manner.
Follow the day-to-day operations related to the Branch to
ensure continuity of work
Comply with all relevant CBE regulations, banking laws, AML
regulations and internal EG Bank policies and code of conduct to maintain EG
Bank’s sound legal position and mitigate any potential risks
Qualifications and Experience:
Bachelor’s degree in Commerce, Business Administration,
Accounting or its equivalence.
Relationship Officer: 0 to 2 years of experience in customer
service or any related field of work, banking experience is a plus
Skills:
Excellent command of English and Arabic languages (written
and spoken)
Excellent communication and Interpersonal skills
Good Basic Selling skills for Relationship Officers and Advanced
Selling skills for Senior Relationship Officers
Full awareness of the Bank’s products and services
Excellent planning and organizing skills
Good awareness with external market trends and competition
Good Computer Skills
Good Analytical and Problem solving techniques