About Arab African International Bank 🏦
With a legacy dating back to 1964, Arab African
International Bank was Egypt’s first multi-national bank established by Special
Law as a Joint Venture between the Central Bank of Egypt (CBE) 49.37% and
Kuwait Investment Authority (KIA) 49.37% AAIB has evolved into a fully-fledged
regional banking institution with an extensive portfolio of innovative products
and services covering retail and corporate banking, SMEs, transaction banking
solutions, investment banking, brokerage services, asset management, private
equity, leasing, mortgage financing and micro-enterprise solutions.
Guided by our ambition to become the gateway for
international business into the region, we are committed to fostering the
potential and growth of all our stakeholders across different segments,
industries, sectors, geographies, and business cycles. As a leading financial
institution, we harness our longstanding expertise and capabilities to deliver
outstanding results while honoring our commitment to responsible banking and
contributing to sustainable growth.
Our History
AAIB’s position as a leading financial institution has been reinforced by a series of trendsetting milestones and expansions — channeling our on-ground expertise and breadth to cater to our customers’ ever-growing needs.
- AAIB opens its doors as the first international bank in Egypt, established under a special law
- AAIB expands its footprint regionally with the launch of AAIB-UAE, making it the first Egyptian private sector bank to extend its operations into the Gulf region
- AAIB launches the first international dealing room in Egypt and introduces the first credit cards in the market
- AAIB pioneers market expansion, acquiring Misr America International Bank – the first private sector acquisition in Egyptian banking
- AAIB adopts corporate sustainability as the first bank to join the UN Global Compact
- AAIB establishes its asset management arm, Arab African Investment Management (AAIM)
- AAIB launches “We Owe it to Egypt” – the first foundation in Egypt and the region geared towards social impact through the development of health and education
- AAIB evolves into a financial group with the establishment of Arab African Investment Holding Company (AAIH) – umbrella company to Arab Investment Management (AAIM) and newly acquired Arab African International Securities (AAIS)
- AAIB launches Arab African International Mortgage Finance (AAIMF)
- AAIB acquires Nova Scotia bank’s local operations in Egypt
- AAIB expands its financing portfolio with the launch of Arab African International Leasing (AAIL)
- AAIB penetrates the microfinance sector with the launch of Sandah
- AAIB’s Digital Factory becomes fully operational ― ushering the bank’s digital transformation with innovative products and custom applications
Our Vision
To be the leading financial group in providing innovative services with a strong regional presence being the gateway for international business into the region.
Why join Arab African International Bank?
With over 60 years of experience and innovation, AAIB has
become one of the most influential banks in the Egyptian market, thanks to a
highly professional and efficient team.
An Ideal Work Environment
At AAIB, we are proud to provide a dynamic work environment
that stimulates innovation and development, enabling you to unlock and reach
your full potential while giving the opportunity to grow and learn from our
team of experts.
Development & Growth Opportunities
Our ambition knows no limits; we provide you with unlimited
opportunities for professional development through our ongoing training
programs. AAIB keeps you updated with the latest industry trends to achieve
continuous growth in your career.
Innovation in Every Step
We are committed to constant innovation, and we always
support our team members in finding the best, most innovative solutions to work
challenges in order to achieve AAIB’s strategy in a highly stimulating work
environment.
Committed to Transparency
At AAIB, we prioritize transparency, whether with clients or
team members, because we firmly believe this enhances trust and credibility
among our customers and peers.
Maintaining Professional Values
As affirmed by more than 3,500 employees and leading
employment organizations, we are committed to sustaining our professional
values within the work environment, making AAIB the financial institution of
choice for many job seekers.
Join us now as a Universal Banker 💲
Job Purpose:
To provide support to the branch network by serving as a universal banker who is capable of playing multiple roles across teller, operations officer, floor manager and QSO which will help manage capacity at the branches with minimum disruption.
Key Accountabilities:
Cash Transactions
- Handle all Teller function accountabilities when assigned as a Teller.
- Process customers’ OTC (Over the counter) transactions; support Customer Service in sales through customers referrals and support branch sales through universal teller proactive outreach.
Operations
- Handle all Operations Coordinator function accountabilities when assigned as an Operations Coordinator.
- Service complex customer walk-in transactions (e.g. transfers, cheques) and support Customer Service in sales through referrals.
Floor Management & Quick Service
- Handle all Floor Manager & Quick Service Officer functions accountabilities when assigned as a Floor Manager or Quick Service Officer.
- Meet & greet customers and guide them to the right staff; help with missing documents and ensure seamless experience; Educate customers with ATM functionalities and services and support with online sign-ups utilizing demo account.
- Process simple customer transactions under 2 mins (e.g. debit card issuance request, cheque deposits, statement and letter issuance).
Policies & Procedures:
- Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
Day-to-day Operations
- Follow the day-to-day operations related to own jobs to ensure continuity of work.
Compliance:
- Comply with all relevant CBE regulations, banking laws, AML regulations and internal AAIB policies and code of conduct in order to maintain AAIB’s sound legal position and mitigate any potential risks.
Qualifications & Experience:
- Bachelor's degree in accounting, finance, business or related field
- From 0 – 3 years of retail banking experience.